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Stay Away from 3ix.org
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kevinpaquet
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Stay Away from 3ix.org - 05-13-2008, 01:43 PM

This is a important notice that everyone should stay away from www.3ix.com - 3iX provides reliable web hosting, 1 dollar web hosting, cheap web hosting which a huge pain to the ass of many bloggers, and a new victim has been a fellow Filipino Blogger of ours. Their prices are cheap, and you get what you pay for, crap. There’s nothing good about their service and the hosting service itself.
Not a even a single wordpress installation nor a punbb could withstand that hosting, even if picking the most expensive hosting that they offer, your site will, and will be shutdown after time. This time, the reason was high server over load, what a corny reason to keep a website down for 3 consecutive days and longer? Based on my experience with the webhost that we are currently using, the staff is so kind to inform me what is causing the high server overload and tell me how to get rid of the high sever overload which may be caused by cron-jobs and a couple of WordPress plugins. (since we are talking mostly about WordPress here).
But that’s not yet the end of the story, did you also know that 3ix.org is partly scamming people now too? I guess you don’t know, and this live chat log posted by the victim can verify it:
rai: All payments to 3iX are non refundable (unless covered by 30-day Money Back Guarantee). This includes any setup fees and monthly fees regardless of usage.
rai: ALL PAYMENTS
rai: UNLESS COVERED BY 30 DAYS
rai: REGARDLESS OF USAGE
LiveChat2: correct so when did you first signup with us
LiveChat2: calculate from that day 30 days and let me know when the 30 days ended
rai: WHERE DID IT SAY THAT UPGRADES ARE NOT COVERED BY 30DAYS GUARANTEE?
rai: I PAID FOR THE UPGRADE APRIL 6
rai: not november
LiveChat2: Do you understand when it says 30 day money back guranteed ?
rai: I am not asking to refund the initial $12
rai: I am asking you to refund what I paid for the upgrade
rai: $28.10
rai: which is why I asked for downgrade
rai: show where it says that payment for upgrades are not covered by the guarantee
rai: When you say all payments, it includes the upgrade
rai: the invoice was issued april 6
rai: that is the refund I want to get
LiveChat2: You get refunds only if the hosting account is in 30 day money back guarantee and not otherwise
LiveChat2: Please get it clear for yourself
LiveChat2: else every client would be upgrading and downgrading
rai: the upgrade is considered a different purchase
rai: because the first was just a $12 purchase
rai: I asked if i need to buy another package
rai: and your smart salesperson said i can get my account upgraded
LiveChat2: no upgrade is of an existing plan not of a different domain
LiveChat2: so its not a different purchase
rai: who also told me that 20 days is still applicable
rai: 30*
LiveChat2: no upgrade is of an existing plan not of a different domain , so its not a different purchase
rai: these problems occured when I upgraded my account
rai: I was quiet during the time prior to the upgrade
rai: you guys are unbelievable
rai: can you give me where it says that upgrades are not covered by the refund?
rai: because as I understand, when you say all payments, it means all payments made within 30 days are refundable
LiveChat2: Do you understand when it says 30 day money back gurantee ?
rai: if this is what you can give to your clients, then I am very disappointed with you
LiveChat2: neways I have made everything clear , you can come back on chat if you lead to a conclusion
LiveChat2: you will not be refunded for the upgrade

How more mean could they be? Obviously, she (correct me if I’m wrong, I’m referring to the victims site owner) has been tricked by the Sales Man she has spoken to, that instead of applying for a new account, she should grab the upgrader, which will lead to the conclusion that the account is verified not to be of new purchase, but a upgraded account, meaning that the said account payment will not be refunded.
What the heck is that?
They are wise, but is that hosting company wise enough to escape all the disputes and complaints that more and more people are publishing online? I don’t think so. And, I’d be likely someone who wants to help in getting that site nailed from snatching money from other people.
More at Pinoy Teens
   
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Re: Stay Away from 3ix.org
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offside
 
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Re: Stay Away from 3ix.org - 05-13-2008, 02:14 PM

i'm sorry for that. thanks man for telling that here.
   
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Re: Stay Away from 3ix.org
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christyhl
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Re: Stay Away from 3ix.org - 05-13-2008, 03:04 PM

Thanks for telling us this info!
   

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Re: Stay Away from 3ix.org
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kevinpaquet
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Re: Stay Away from 3ix.org - 05-13-2008, 03:24 PM

A co-blogger of mine got shut, not me. My host is computinghost for half a year now and have no problems
   
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Re: Stay Away from 3ix.org
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javayahtzee
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Re: Stay Away from 3ix.org - 05-13-2008, 08:44 PM

thank you for the warning. I will be sure to stay away from them. I'm also looking at computinghost. they sound pretty good! what plan do you have with them?
   
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Re: Stay Away from 3ix.org
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kevinpaquet
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Re: Stay Away from 3ix.org - 05-14-2008, 01:23 AM

Quote:
Originally Posted by javayahtzee View Post
thank you for the warning. I will be sure to stay away from them. I'm also looking at computinghost. they sound pretty good! what plan do you have with them?
The 3.33 plan.
And all my sites are on that plan
   
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Re: Stay Away from 3ix.org
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ashen
 
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Re: Stay Away from 3ix.org - 05-14-2008, 05:42 AM

Thanks for the info. I'll stay away from them.
   
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Re: Stay Away from 3ix.org
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kamotegirl
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Re: Stay Away from 3ix.org - 05-14-2008, 07:44 AM

Thanks for bringing up my post here

Up until now, I haven't heard from 3ix yet if they are willing to give my money back despite of the fact that their service is utterly poor. They could have given me a refund with all the prorated amount deducted - just as long as I get my money, instead of totally refusing me.

Believe me, you wouldn't want your site hosted by 3ix. I suggest that you purchase from somewhere else like 1and1.com. My site is now hosted by 1and1 and I have not contacted their support since I bought my hosting account, which is a good sign because it means their services are user-friendly.

Darn 3ix.org, totally ripped me off.
   
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Re: Stay Away from 3ix.org
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kevinpaquet
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Re: Stay Away from 3ix.org - 05-16-2008, 07:55 PM

Quote:
Originally Posted by kamotegirl View Post
Thanks for bringing up my post here

Up until now, I haven't heard from 3ix yet if they are willing to give my money back despite of the fact that their service is utterly poor. They could have given me a refund with all the prorated amount deducted - just as long as I get my money, instead of totally refusing me.

Believe me, you wouldn't want your site hosted by 3ix. I suggest that you purchase from somewhere else like 1and1.com. My site is now hosted by 1and1 and I have not contacted their support since I bought my hosting account, which is a good sign because it means their services are user-friendly.

Darn 3ix.org, totally ripped me off.
Nandito ka pala
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Re: Stay Away from 3ix.org
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mattcch2007
 
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Re: Stay Away from 3ix.org - 05-16-2008, 11:10 PM

Thanks for sharing info to our brothers/members.
Beware with this.

May-2008 is an "internet service complain" month ???????????????????????????!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!
Maybe ddboard have a small complain sub-forum ,
so the members can totally see them or more people to come in.

All people want good services provider(s) ....



Mattcch2007

Last edited by mattcch2007 : 05-16-2008 at 11:13 PM.
   
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